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As Australia slowly awakens from this moment. What are the implications for HR, now and into the future? The world is enduring a cataclysmic event that has changed society forever. As Australia slowly awakens from this moment. What are the implications for HR, now and into the future? We think that the changes we will face can be grouped into two piles: how we work and what we do – with implications for both employers and employees. Here are the big issues: How we work will change Flexibility is key The workplace was already changing, the pandemic has accelerated those… Read More
Hiring staff is expensive in terms of recruiting time. How to set transparent expectations early? The call centre industry is transforming. They have traditionally been hubs to receive and answer customer phone calls, today they have to be an “omni channel” centre communicating over a variety of communication channels. Despite this need to evolve with technology, call centre recruitment still encounters the same major issue as in the past. High employee turnover The biggest challenge to employment in the industry is high employee turnover with attrition rates of 20-35%. This is especially pronounced for entry-level representatives. Hiring staff is expensive… Read More
Franchisees are not professional recruiters, yet are often expected to do the work of one. The franchise industry is fast-paced and competitive, according to the 2016 Franchising Australia survey, there are approximately 79,000 franchise units in Australia. As more franchise businesses enter the market, competition to draw in the best candidates can be intense as franchises vie for the same talent pool. On top of this competitive environment, franchisees are not professional recruiters, so the time and financial cost of turnover can be high if they are not up to date with the most effective recruitment techniques. Below we list… Read More
How do you pick the best applicant for the job and avoid CV reading fatigue? Your job listing is up on all the job boards and candidates are applying in droves. There’s plenty of great applicants to choose from, but… that’s the problem, there are too many when you recruit in the traditional way. How do you pick the best applicant for the job and avoid the predicament of choosing someone who will leave the job and result in the cost of doing a rehire? A Global Recruiting Trends survey report that 46% of recruiting executives found that selecting candidates… Read More
It has been predicted that by 2025 there won’t be enough nurses to meet demand Healthcare is an occupation that employs a significant percent of the Australian workforce, over 1 million people are employed in the healthcare sector. Despite this large pool of workers in the country, there is still a massive demand for qualified and experienced healthcare professionals nationwide because of Australia’s ageing population. The strong demand has meant there is a shortage of healthcare professionals. A relatively large number of desired occupations appearing on the Department of Home Affair’s skilled occupations list are health related. In especially high demand… Read More
The increased speed has become a defining characteristic of the modern recruitment world. Decades ago if you were seeking a specific individual, for either an incredible romantic encounter or a perfect fit for an available job role, you would likely be spending months searching for someone who unfortunately only met minimum criteria. The reach of the internet has changed that profoundly. With the flick of a power button, an incredible number of prospects became available to interact with for both dating and professional opportunities. Both romantics and recruiters have more information available to them than they would have ever dreamed… Read More
Is AI Biased? Of Course it is! And so are humans. Reading resumes and conducting interview is ineffective and biased – and in the worst possible way… we don’t like to admit it. How many recruiters would lay claim to being “below average” in staff selection? Half of us are, by definition… but of course ego says, “not I”… it’s always someone else. The jury has been in on the uselessness of resumes for decades. Even if they were not full of misleading information, half-truths and downright lies, they are valueless. And recent research from Yale School of Management by… Read More
Are you another recruiter or HR professional working from home? How will this change how you hire? In the world of recruitment today, companies that utilise the latest generation of Predictive Hiring Technology (PHT) integrated Applicant Tracking Systems (ATS), will be able to hire the best suited candidates, attracting and identifying them quicker than in the past. Those that fail to adapt to emerging predictive technologies and tools will fall behind in achieving their digital transformation objectives. A company requires efficient and insightful processes for their recruitment strategy to be able to save time and focus on what is important,… Read More
How are you preparing for the influx of candidate applications? We suggest making a list of technologies that can assist with remote recruiting. During the COVID-19 crisis, the safety of employees and candidates required shifting to remote capabilities. Whilst a number of hiring tasks will be completed face-to-face, a lot of tasks can easily be completed remotely now with smart technology. Recruitment tools that were once seen as a nice-to-have, have now become essential. Dispersed HR and recruitment personnel working from home have continued to function effectively because they have been quick to adopt these tools. Below we present a… Read More
With the current influx of applications for jobs, how much harder and stressful will it be for traditional recruiters to pinpoint the best hires without the help of technology? If you work in recruiting or HR, these past weeks have been very difficult for you, whether you are working in an essential industry, managing your tasks from home, or simply preparing for what will happen next. And what will happen next is very important to all of us. ABS Measuring the labour market impacts of COVID-19 With millions out of work and many businesses shuttered – and many others looking… Read More